Frequently Asked Questions
- What time is check in and check out?
- Both at 12:00 p.m.
- Can I leave the room late?
- In the majority of cases the staff will be able to allow you to keep your room for longer if you request.
- Can I choose the type of bed in my room? (Large bed – two beds)
- No.
- Do the rooms have a balcony or terrace?
- There are rooms with balcony and with terrace.
- Are there non-smoking rooms?
- The whole of the hotel is non-smoking, except for the cafeteria.
- How many storeys does the building have? Is there a lift?
- There are 5 floors and lift (elevator).
- Is there air conditioning in the rooms?
- All the rooms have air-conditioning and heating.
- Is your hotel adapted for the handicapped?
- No.
- Can you keep my luggage when I leave the room?
We will always do so if the client has requested it.
- Is there a safe place to park my car? How much does it cost?
- There are two car parks close to the hotel to choose from.
- Does the hotel have an Internet or e-mail terminal for guests?
- There is a work center.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
- Yes, but it is subject to a charge to ensure connectivity.
- Do you have a quiet, romantic room? How can I reserve it?
- Yes, all of the superior rooms are.
- What languages are spoken in Reception?
- Spanish, French, English, German, Japanese.
- Where may I rent a car?
- At the RENFE (train) station.